Refund policy
Every item is made to order specifically for you, so we can't accept returns for wrong size or change of mind. But if there's anything wrong with your order, we'll make it right.
FREE REPLACEMENT OR REFUND IF:
The item arrived damaged or defective. The print is misaligned, cracked, or wrong. You received the wrong item or size from what you ordered.
Contact us within 30 days at divinedripwear@gmail.com with your order number and a photo of the issue. We'll send a replacement or full refund. You won't need to ship anything back.
WE CAN'T ACCEPT RETURNS FOR:
Ordering the wrong size. Please check the size guide on each product page before ordering. Change of mind. Items reported more than 30 days after delivery.
ORDER CHANGES AND CANCELLATIONS
Need to change or cancel? Email us within 12 hours of ordering. After that, production has usually started and we can't stop it.
LOST PACKAGES
If tracking shows delivered but you don't have it, check with neighbors and your local carrier first. If it's genuinely lost, contact us within 30 days and we'll sort it out.
CUSTOM AND TEAM ORDERS
Because custom pieces are produced to your approved artwork, all sales are final once you approve the mockup. We will replace defective or misprinted items.
Questions: divinedripwear@gmail.com