Everything people usually ask us, answered straight.
How long until I get my order?
Production takes 2 to 5 business days, then 3 to 7 days shipping in the US. Therefore, roughly 5 to 12 business days total. We'd rather tell you upfront than surprise you.
Why does it take longer than Amazon?
Nothing is pre-made. Every piece is printed after you order it. This means no warehouse, no overstock, nothing headed to a landfill.
How do I pick a size?
Every product page has a size guide with real measurements. In order to pick your size, measure a shirt you already own and love, then match it. Our items generally run true to size.
Can I return something that doesn't fit?
As items are made to order, we can't accept size-related returns. Please check the size guide first. If something arrives damaged or wrong, we replace it free, no argument.
Do you ship internationally?
Yes. Shipping is calculated at checkout, typically 10 to 20 business days. Import duties may apply depending on your country.
Will the print crack?
Not if you look after it, and looking after it is easy. Wash printed items inside out in cold water, tumble dry on low, and never iron directly on the design. Treated that way the print outlasts the shirt.
Can you make merch for my team, church, or event?
Absolutely! It's a core part of what we do. Head to Custom Merch to see how it works, then email us. We reply within one to two business days, usually the same day.
How many do I need to order?
It depends on the garment and the artwork rather than one fixed rule, so the honest answer is to ask. Tell us what you have in mind and we'll tell you straight away whether it's something we can do well. Larger runs get better per-piece pricing.
Do you do embroidery?
No. We press DTF transfers in house, and that is what we do well. Embroidery, screen printing and sublimation are outside what we can produce. If your job genuinely needs stitched thread, tell us and we'll point you at someone who does it properly rather than take the order and disappoint you.
Who actually makes the custom merch?
We make all the custom merch in-house on our own equipment. Our online collection is printed by our production partner so we can offer it worldwide without holding stock.
Where do you ship from?
Our production partner has US and EU facilities. Orders route to whichever is closest to you.
How do I get in touch?
Send us an email at this address or DM us on Instagram!